The 10 commitments of BERTULLI

Because your satisfaction is important to us, we are committed to ensure the best possible service.

1. Italian, handmade design elevator shoes since 1972
2. Free shipping by Chronopost with a purchase of € 100 or more
3. Express delivery throughout Europe: 48 to 72 hours (subject to availability and validation of payment)
4. Money back guarantee (returns and exchanges within 14 days)
5. Personalised customer service with Valentina, Isabell and Loretta (spoken languages : French, German, English, Italian, Spanish)
6. Discreet packaging
7. Secure payment - SSL
8. Protection of your personal data
9. The promise of increased height (*) guaranteed thanks to a revolutionary process, invisible to those around you
10. A loyalty gift in your package with each order placed

 
(*) the additional height includes the heel height (+2 to +4 cm maximum depending on the model)